info@tmixroofing.com

Welcome to TMIX Roofing ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website https://tmixroofing.com/ and related services.

This Privacy Policy explains how we collect, use, store, and share personal information, including information collected through forms, subscriptions, and SMS communications.

1. Information We Collect

a. Information You Provide Directly:

  • Name
  • Email address
  • Phone number (including mobile numbers)
  • Company name
  • Address (if provided)
  • Any information submitted through contact forms, signup forms, or inquiries

b. Automatically Collected Information:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referring URLs

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide requested services
  • Deliver product updates, service notifications, and support
  • Send SMS messages if you opt in (including service-related or promotional messages)
  • Improve our website, services, and user experience
  • Comply with legal and regulatory obligations

3. SMS Communications

Important: If you provide your phone number and opt in, you may receive SMS messages from us related to:

  • Account updates
  • Service notifications
  • Product or promotional information (if applicable)

Message frequency: May vary

Message & data rates: May apply

To opt-out: You can opt out of SMS communications at any time by replying STOP to any message or by contacting us directly.

4. Information Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

  • Service providers and vendors (e.g., hosting providers, CRM systems, SMS/texting platforms)
  • Technology partners required to operate our services
  • Legal authorities if required by law or to protect our rights

All third parties are required to handle your information securely and only for authorized purposes.

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, regulatory, or contractual obligations

When information is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent for communications (including SMS)

To exercise these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.

Phone

503-400-7112

Mon-Fri, 9AM-5PM EST

Email

info@tmixroofing.com

Responds within 24 hours

Address

7421 SE Powell Blvd

Portland, OR 97224